Moving & Packing Estimate Frequently Asked Questions (FAQ)
We first have one of our Account Managers visit your home or office to determine your needs. We then prepare a comprehensive proposal detailing what we will do, when we will do it, and how much it will cost. Our Account Manager will present the proposal to you and answer any questions. Once you have determined we are your best choice, we’ll take a small deposit to lock in your moving date and secure your pricing.
Allowing us to enter your home to see what will be moving gives us the best opportunity to give you an accurate estimate or binding price. During an in-home estimate, a Dynamic Moving Consultant will visit your home and estimate the weight and size of all of your belongings that you will be moving. They’ll also discuss move details such as dates, packing services, etc., and address any questions you may have. At the end of the visit, your moving consultant will draft a customized written estimate for your review.
Although others say it might be, an over the phone estimate will not be accurate!
Change is inevitable. Our ability to deal with change is determined by our high level of flexibility. The experience of our Move Team, coupled with our strength of resources, allows us to respond to challenges both quickly and efficiently with a minimum of disruption to the move schedule.
The in-home survey can last anywhere from 30 minutes to two hours depending on the size of the move (number of rooms, complexity, etc.). This will depend upon the size of your home and the parameters of your move, as well as the number of questions that you may have of us. We suggest that you allow an ample amount of time, as the more information that we have about your move, the better service we will be able to provide.
A non-binding estimate requires you to pay based on the actual weight of your shipment and the actual services performed. There is no limit. A binding estimate is a price that is guaranteed unless additional services are performed that are not specifically listed on your paperwork. You must complete additional paperwork for any items to be added to your shipment or to have additional services provided.
We will assign an experienced Project Manager to work with you and your staff throughout the planning and operations stages of the project. In meetings prior to the actual moving, our Project Manager and our move team will help plan all aspects of the project in detail and educate your personnel as to their roles.
Not necessarily, it’s best to discuss your options with your move consultant at an onsite meeting. We do charge more on an hourly basis, but the efficiency of not competing for loading space and elevators as well as less traffic keeps the cost down. Saturday moves are not charged at a higher rate and have fewer restrictions typically making that the most economical day to move.
If there is a choice, we suggest you select a time other than summer, the end of the month or the end-of-year holidays. The heaviest demands are placed on vans, equipment and personnel during these periods.
If the move can be scheduled for a time when vans and trained personnel are more readily available, we’ll be better able to meet your preferred delivery schedule.
The earlier you can call the better. Although the actual van assignment may not be made until a few days before your move, it’s wise to give your moving company from four to six weeks’ notice, if possible. The more lead time you can give, the more likely we will be able to meet your delivery schedule.
General Packing & Moving Day Frequently Asked Questions (FAQ)
Plants and pets for obvious reasons can’t be loaded on the truck. There are several household items that are considered hazardous materials and cannot be moved with your other belongings. These include aerosols, gas cans, paints, varnish, corrosives, batteries, matches, nail polish and remover, ammunition, explosives, cleaning fluids and detergents. Please consult your Moving Consultant or Move Coordinator if you think you have anything else that may not be safe to transport on the truck.
In case this is a long distance move over a number of days, be sure to carry enough clothing, medications, toiletries, etc. to last from the load date until the last day of the delivery spread. We do suggest that you keep small valuables such as jewelry and family photographs and videos with you during the move.
We cannot accept responsibility for safely moving your plants, as chances are, they will suffer from a lack of water and light as well as probable temperature changes while in the van. They may also contain items that could contaminate the rest of your shipment.
You may want to transport your houseplants in the family car or ship them by plane. Some states prohibit the entry of all plants, while other states will admit plants under certain conditions; still others have no plant regulations. Be sure to check the regulations of the state to which you’re moving.
Yes, we have protective covers that we place over the monitors during the move.
You can pack yourself; we can even provide all of the necessary items. You can find packing tips HERE for advice on packing dishes, clothing and more.
It is possible to transport your automobile with the rest of your belongings—provided there’s enough room. Please consult your Moving Consultant for more information.
They sure can, if you are unable to take immediate possession of your new residence, your belongings can be stored in the Dircks Warehouse. As a partner of Mayflower, you also have access to agents throughout the world that can provide safe storage facilities for holding your goods until you’re ready for them. However, you are responsible for the storage charges, as well as warehouse handling and final delivery charges from the warehouse.
If your goods are placed in storage, there will also be an additional charge for the valuation or insurance coverage provided for your shipment. The type of coverage and cost will depend upon whether the shipment is held in storage-in-transit (temporary) or in permanent (long-term) storage.
Appliances such as washers, dryers and refrigerators must be disconnected, and the washer must have a stabilizer installed. Your Moving Consultant can refer or schedule an appropriate professional Dircks partner to perform these services.
You must be at your residence at the beginning of your move and also at the end to ensure that all services are performed and that the paperwork is properly filled out. We do not require you to be present throughout the entire move, but suggest that you are there as much as possible, as questions can arise at any time. If you cannot be present at the end of the move, you may appoint your agent to sign on your behalf. Please make sure to have this in writing.
Feel free to call your Move Coordinator at any time throughout your move! Our experienced Coordinators can answer any questions or at least get the answers to any questions that you may have. We will have an average of 30 people at Dircks and Mayflower involved during the course of your move, so this single source communication is the best route to go.
This depends on many factors, such as the time of year, weather conditions, size of your shipment, time required to load and unload, and the direction and distance your shipment is traveling.
Because the furnishings of the average household will not fill a truck, it is often necessary for two or more shipments to be loaded on the same van. Each shipment is carefully sectioned off from the others.
With the help of Dircks computer-assisted dispatching system, pickup and delivery dates are scheduled according to the origins and destinations of individual shipments on the truck, as well as shipment weight.
When your move is first booked, it is difficult to estimate exactly when the driver will arrive at your home. We will give you a range of between 1 to 4 days during which the driver will arrive. You will receive notification one day in advance of the day that the driver will arrive at your home to load your belongings.
To check on the status of your shipment, go to Track Your Truck.
Before your belongings are loaded on the truck, you and your moving consultant will agree on a delivery spread of anywhere from 1 to 10 days, depending upon the distance of your move and the size of your shipment. You, or someone you have designated on your Mayflower paperwork to take your place, must be present to accept delivery and pay all charges. In the event that no one is available, your shipment could be placed in storage at an additional charge. Be sure that you give your moving consultant telephone numbers where you can be reached throughout the move.
We will assign an experienced Project Manager to work with you and your staff throughout the planning and operations stages of the project. In meetings prior to the actual moving, our Project Manager and our move team will help plan all aspects of the project in detail and educate your personnel as to their roles.
Yes, in fact, our team not only moves them, we help many of our customers with disconnecting and reconnecting the PCs, allowing our clients’ IT staff to concentrate on the overall system.
Our trucks have an overall length of 27 feet.
Corporate / Office Packing & Moving FAQs
They sure can, if you are unable to take immediate possession of your new residence, your belongings can be stored in the Dircks Warehouse. As a partner of Mayflower, you also have access to agents throughout the world that can provide safe storage facilities for holding your goods until you’re ready for them. However, you are responsible for the storage charges, as well as warehouse handling and final delivery charges from the warehouse.
If your goods are placed in storage, there will also be an additional charge for the valuation or insurance coverage provided for your shipment. The type of coverage and cost will depend upon whether the shipment is held in storage-in-transit (temporary) or in permanent (long-term) storage.
You must be at your residence at the beginning of your move and also at the end to ensure that all services are performed and that the paperwork is properly filled out. We do not require you to be present throughout the entire move, but suggest that you are there as much as possible, as questions can arise at any time. If you cannot be present at the end of the move, you may appoint your agent to sign on your behalf. Please make sure to have this in writing.
Feel free to call your Move Coordinator at any time throughout your move! Our experienced Coordinators can answer any questions or at least get the answers to any questions that you may have. We will have an average of 30 people at Dircks and Mayflower involved during the course of your move, so this single source communication is the best route to go.
We will assign an experienced Project Manager to work with you and your staff throughout the planning and operations stages of the project. In meetings prior to the actual moving, our Project Manager and our move team will help plan all aspects of the project in detail and educate your personnel as to their roles.
Yes, many of our relocations happen after-hours, either evenings or weekends.
Yes, in fact, our team not only moves them, we help many of our customers with disconnecting and reconnecting the PCs, allowing our clients’ IT staff to concentrate on the overall system.
Yes, we plan the relocation of this time sensitive equipment to minimize downtime. Frequently, we provide a special crew and a “hot truck” to complete the movement of this delicate equipment both efficiently and safely.
Yes, we have trained personnel can complete the disassembly and reassembly of virtually all makes of systems furniture. An install supervisor will be part of our Move Team.
Our trucks have an overall length of 27 feet.
Piano, Art & Antique Packing & Moving FAQs
- The type of piano to be moved. The 3 main types of pianos are upright, grand, and console (not as tall as an upright).
- If the piano is a grand, the length measured from the keyboard to the curve in the bow end.
- The address where the piano is located, and the address where it is being delivered.
- Any stairs, turns or landings, inside or outside of both locations.
- Requested move date.
Any special needs or circumstances.
Dynamic Moving & Packing uses modern equipment combined with knowledge and experience for the specific piano to be moved. Usually it takes 2 people to move a piano with the proper equipment. In some cases, it will require 3 or 4 people. Each move is as individual as you are. We take the time and care to ensure that your move is successful.
Moving your piano doesn’t affect the tuning of your piano. However, temperature, humidity, and room size can affect the sound. We suggest that you have your piano tuned once it has been in its new location for 3 to 4 weeks.
We have numerous partnerships with secure, climate-controlled storage facilities across Northern Virginia and Maryland. We store pianos on a long- and short-term basis. Our storage rate is $99.00 per month for an upright, and $199.00 per month for a grand, prorated on a monthly basis.